When gambling at , the possibility may arise where you experience an issue, against our best efforts to the contrary. Should this be the case, our customer services team will promptly do their utmost within their remit for such Issues to be resolved as quickly and efficiently as possible, however, should you feel that our team has not delivered a level of service and/or resolution you would expect to be satisfactory from an establishment with our service standards, we also provide several alternative means for you to seek a resolution. In the form below, we offer you the opportunity to directly contact our entire senior management team in order to refer them to the issue you have experienced with our Customer Support representatives.

This form will ensure that your complaint reaches our decision makers with highest possible priority, and we maintain that your request will be replied to within 24 hours If it is made between Monday and Friday from 09:00AM to 19:OOPM (GMT+1).